Guidelines for Customers of UL Testing, Inspection, Auditing, Advisory Services, Software and Test Tools

How to promote the work you have done with UL

By working with UL, you have taken an important step in delivering confidence to your customers. So why not tell them about it? Communicating that you are working with UL differentiates your brand with the credibility of third-party review. Our research has shown that members of the supply chain believe that third-party review is important. That’s why we want to help you accurately spread the word about the work you have recently done with UL.

We are happy to provide guidance on how best to promote your work with UL. Download our Testing, Inspection, and Auditing Achievement Kit, which demonstrates marketing and promotional concepts to help you best represent your work.

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For software customers, please download our software promotional enablement kits below:

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The kit offers clear direction and examples to promote your testing, inspection, or auditing work in accordance with UL’s guidelines. We encourage you to review the information below.

TALKING ABOUT YOUR UL PARTNERSHIP

To help you promote your partnership, we’ve written phrases you can and cannot use in your promotions.

Some examples of how marketing copy can be applied

Note: In the below copy samples, where you see “UL’s” (possessive), please note that this assumes UL is not part of the proper name of the audit, test, inspection service, software or test tool used. If UL is part of the name, e.g., UL Everclean, please refer to it as “UL Name’s” (possessive).

Now, for phrases you can use word-for-word, click on the service you used below:

Auditing marketing copy


You can use any of the phrases below to describe your relationship with UL.

  • Our ____ (insert product, process or place that UL assessed) was audited by UL.
    Example: Our food safety practices were audited by UL.
  • We’ve reviewed/assessed/examined/evaluated/secured/confirmed our ____ (insert product, process or place that UL assessed) using UL’s ____ (insert name of UL audit service)
    Example: We’ve assessed our food safety practices using UL Everclean’s Food Safety Audit.
  • Our ____ (insert product, process or place that UL assessed) has been thoroughly reviewed/assessed/examined/evaluated/secured/confirmed by UL’s ___ (insert name of UL audit service).
    Example: Our food safety practices have been thoroughly examined by UL’s Food Safety Audit.
  • We’re using UL’s ____ (insert name of UL audit service) to improve our _____ (insert product, process or place that UL assessed).
    Example: We’re using UL Everclean’s Food Safety Audit to improve our food safety practices.
  • Thanks to UL’s ___ (insert name of UL audit service), we’re strengthening/enhancing/advancing/improving our ____ (insert product, process or place that UL assessed) to meet your expectations.
    Example: Thanks to UL’s Food Safety Audit, we’re strengthening our food safety practices to meet your expectations.

Please DO NOT use any of the phrases below to describe your relationship with UL.

  • We are a UL partner.
  • We are UL audited.
  • Our ____ (insert product, process or place that UL assessed) is UL certified.
    Example: Our food safety practices are UL certified.
  • Our products are audited by UL.
  • Thanks to UL’s ____ (insert name of UL audit service), our ____ (insert product, process or place that UL assessed) is now safe.
    Example: Thanks to UL’s Food Safety Audit our food safety practices are now safe.

Testing marketing copy


You can use any of the phrases below to describe your relationship with UL.

  • We’ve reviewed/assessed/examined/evaluated/secured/confirmed our ____ (insert product that UL assessed) using UL’s ____ (insert UL test).
    Example: We’ve assessed our outdoor furniture using UL’s Accelerated Weathering Testing.
  • Our ____ (insert product that UL assessed) has been thoroughly reviewed/assessed/examined/evaluated/secured/ confirmed by UL’s ___ (insert name of UL testing service).
    Example: Our outdoor furniture selection has been thoroughly tested by UL’s Accelerated Weathering Testing.
  • We’re using UL’s ____ (insert name of UL testing service) to improve our _____ (insert product that UL assessed).
    Example: We’re using UL’s Accelerated Weathering Testing to improve our outdoor furniture.
  • Thanks to UL’s ___ (insert name of UL testing service), we’re enhancing/advancing/improving our ____ (insert product that UL assessed) to meet your expectations.
    Example: Thanks to UL’s Accelerated Weathering Testing, we’re improving our outdoor furniture to meet your expectations.

Please DO NOT use any of the phrases below to describe your relationship with UL.

  • We are a UL partner.
  • We are UL tested.
  • Our ____ (insert product that UL assessed) is UL certified.
    Example: Our outdoor furniture is UL certified.
  • Our products are tested by UL.
  • Thanks to UL’s ____ (insert name of UL testing service), our ____ (insert product that UL assessed) is now safe.
    Example: Thanks to UL’s Accelerated Weathering Testing, our outdoor furniture is now safe.

Inspection marketing copy


You can use any of the phrases below to describe your relationship with UL.

  • Our ____ (insert product, process or place that UL assessed) was inspected by UL.
    Example: Our factory was inspected by UL.
  • We’ve reviewed/assessed/examined/evaluated/secured/confirmed our ____ (insert product, process or place that UL assessed) using UL’s ____ (insert name of UL inspection service).
    Example: We’ve secured our factory using UL’s Factory Inspection.
  • Our ____ (insert product, process or place that UL assessed) has been thoroughly reviewed/assessed/examined/evaluated/secured/confirmed by UL’s ___ (insert name of UL inspection service).
    Example: Our factory has been thoroughly evaluated by UL’s Factory Inspection.
  • We’re using UL’s ____ (insert name of UL inspection service) to improve our _____ (insert product, process or place that UL assessed).
    Example: We’re using UL’s Factory Inspection to improve our factory.
  • Thanks to UL’s ___ (insert name of UL inspection service), we’re strengthening/enhancing/advancing/improving our ____ (insert product, process or place that UL assessed) to meet your expectations.
    Example: Thanks to UL’s Factory Inspection, we’re improving our factory to meet your expectations.

Please DO NOT use any of the phrases below to describe your relationship with UL.

  • We are a UL partner.
  • We are UL inspected.
  • Our ____ (insert product, process or place that UL assessed) is UL certified.
    Example: Our factory is UL certified.
  • Our products are inspected by UL.
  • Thanks to UL’s ____ (insert name of UL inspection service), our ____ (insert product, process or place that UL assessed) is now safe.
    Example: Thanks to UL’s Factory Inspection, our factory is now safe.

Advisory service marketing Copy


You can use any of the phrases below to describe your relationship with UL.

  • We’e using UL’s ____ (insert name of UL advisory service) to improve our _____ (insert product, process, system or place covered by UL advisory service).
    Example: We’re using UL’s Food Safety Advisory Service to drive improvements in our food safety practices.
  • Thanks to UL’s ___ (insert name of UL advisory service), we’re strengthening/enhancing/advancing/improving our ____ (insert product, process, system or place covered by UL’s advisory service) to meet your expectations.
    Example: Thanks to UL’s Food Safety Advisory Service, we’re strengthening our food safety practices to meet your expectations.

Please DO NOT use any of the phrases below to describe your relationship with UL.

  • We are a UL partner.
  • We are UL tested/inspected/audited/certified.
  • Our ____ (insert product, process or place that UL assessed) is UL certified.
    Example: Our food safety practices are UL certified.
  • Our products/processes/systems/places are tested/inspected/audited/certified by UL.
  • Thanks to UL’s advisory service, our ____ (product, process, system or place) is now safe.
    Example: Thanks to UL’s advisory service, we now have safe food handling practices.

Software and test tools marketing copy


You can use any of the phrases below to describe your relationship with UL.

  • We’ve reviewed/assessed/examined/evaluated/secured/confirmed our ____ (insert product or process that UL assessed) using UL’s ____ (insert name of UL software/test tool, e.g., Brand Test Tool).
    Example: We’ve assessed our POS terminals using UL’s ASTREX.
  • Our ____ (insert product or process that UL assessed) has been thoroughly reviewed/assessed/examined/evaluated/secured/confirmed by UL’s ___ (insert name of UL software/test tool).
    Example: Our POS terminals have been thoroughly examined by UL’s ASTREX.
  • We’re using UL’s ____ (insert name of UL software/test tool) to improve our _____ (insert product or process that UL assessed).
    Example: We’re using UL’s ASTREX to improve our POS terminals.
  • Thanks to UL’s ___ (insert name of UL software/test tool), we’re strengthening/enhancing/advancing/improving our ____ (insert product or process that UL assessed) to meet your expectations.
    Example: Thanks to UL’s ASTREX, we’re improving our POS terminals to meet your expectations.

Please DO NOT use any of the phrases below to describe your relationship with UL.

  • We are a UL partner.
  • We are UL tested.
  • Our ____ (insert product or process that UL assessed) is UL certified.
    Example: Our POS terminals are UL certified.
  • Our products are tested by UL.
  • Thanks to UL’s ____ (insert name of UL software/test tool), our ____ (insert product or process that UL assessed) is now safe.
    Example: Thanks to UL’s ASTREX, our POS terminals are now safe.

SOME CONSIDERATIONS TO KEEP IN MIND AS YOU WRITE

Specificity is key

Rather than say you’re a UL customer, identify the exact product, process, place, etc., that was assessed. For greater credibility and a stronger connection to UL, include a link to the specific service you’ve used, e.g., Analytical Testing.

Be as accurate as possible

Make sure you’re correctly and clearly communicating the partnership and its benefits. For example, UL is a third-party service provider that does not guarantee safety or make your offering the “best,” so avoid those kinds of statements. Also, be careful when referring to the specific service you’ve used; these guidelines focus on auditing, testing, inspection, and software and test tools. For other promotional guidelines, click here.

Lastly, marketing copy and references to UL don’t last forever. or auditing, testing, inspection and advisory services, please reference UL no longer than 6 months after the end of your UL project. For software and test tools, you can use the marketing copy until you’re done using the software or test tool. When it has expired, feel free to give us a call to continue the partnership.

In general, make sure you:

  1. Do not refer to UL in internet domains or subdomains
  2. Do not use your UL reports, certificates or documentation in your marketing activities
  3. Do not state or imply that UL or UL work supports a specific conclusion
  4. Do not use the UL enterprise logo

SOME EXAMPLES OF HOW MARKETING COPY CAN BE APPLIED

Marketing copy can only appear on materials specifically related to the product, process or place that UL has assessed.